Quarterly Summary Report

Customer Voice & Metric Bonus Overview

Total Employees

Avg Total Score

77.9

Avg Customer Voice

5.3pts

Avg Metric Bonus

2.2pts

Trainers: 6Bartenders: 2A-Servers: 6B-Servers: 10C-Servers: 9

Total CV Points

159.5

Promoters

+22 pts

Passives

0 pts

Detractors

−0 pts

Rank	Employee	Promoters	CV Score
1	Trey	3	+13.0
2	Kahi	3	+13.0
3	Cory	2	+12.0
4	Julian	2	+12.0
5	Kitti	1	+11.0

Total Bonus Points

65.3

Employees w/ Bonus

of 30

Avg Bonus/Employee

2.18pts

Rank	Employee	PPA	LSC	LBW	Glass	Total Bonus
1	Kitti	$51.17	78	$7.19	$2.17	+10.00
2	Trey	$53.24	150	$9.25	$2.43	+8.91
3	Rachael	$52.40	166	$9.30	$1.65	+6.56
4	Allen	$52.96	0	$10.33	$1.52	+5.33
5	Aleah	$52.66	198	$8.09	$2.19	+5.28

#	Employee	Title	Total Score	Promoters	Cust. Voice	Metric Bonus	RT Bonus
1	Trey	bartender	109.58	3	+13.0	+8.91	+6.9
2	Keisha	trainer	108.33	3	+10.5	+5.00	+7.3
3	Kitti	Server	106.89	1	+11.0	+10.00	+0.0
4	Aleah	Server	100.77	0	0.0	+5.28	+19.1
5	Diane	trainer	100.54	1	+11.0	+5.00	+2.6
6	Alvaro	Server	99.55	1	+11.0	+5.00	+0.0
7	Kahi	Server	97.73	3	+13.0	+0.00	+12.2
8	Ikey	Server	96.65	0	0.0	+1.67	+19.1
9	Rachael	Server	87.51	0	0.0	+6.56	+2.3
10	Abby	trainer	85.59	1	+11.0	+3.01	+3.6
11	Kelsey	Server	83.74	1	+11.0	+0.00	+2.6
12	Cory	Server	82.28	2	+12.0	+0.00	+3.0
13	Jose	Server	82.10	0	0.0	+0.00	+5.3
14	Abraham	Server	78.56	1	+11.0	+3.50	+3.0
15	Jamie	trainer	74.53	0	0.0	+5.00	+2.0
16	Allen	bartender	74.17	0	0.0	+5.33	+5.0
17	Bruce	Server	72.78	0	0.0	+0.00	+2.0
18	TK	Server	71.87	0	0.0	+0.91	+2.3
19	Eddie	Server	71.86	0	0.0	+0.00	+3.3
20	Julian	trainer	70.71	2	+12.0	+0.00	+0.0
21	Polly	Server	67.89	0	0.0	+0.00	+1.0
22	Ethan	trainer	67.48	1	+11.0	+0.00	+2.6
23	Nathan	Server	65.27	1	+11.0	+0.00	+3.0
24	Erin	Server	65.11	1	+11.0	+0.17	+0.3
25	Megan	Server	60.00	0	0.0	+0.00	+0.0
26	Erica	Server	57.43	0	0.0	+0.00	+1.0
27	Lexi	Server	56.31	0	0.0	+0.00	+0.3
28	Adriana	Server	52.51	0	0.0	+0.00	+0.7
29	Joseph	Server	48.10	0	0.0	+0.00	+0.0
30	Jayda	Server	42.19	0	0.0	+0.00	+0.3
TOTALS			2338.0	22	+159.5	+65.3	+110.9

Bubba Gump Shrimp Co.