Quarterly Summary Report

Customer Voice & Metric Bonus Overview

Total Employees

Avg Total Score

63.3

Avg Customer Voice

2.0pts

Avg Metric Bonus

2.4pts

Trainers: 7Bartenders: 2A-Servers: 3B-Servers: 9C-Servers: 13

Total CV Points

61.6

Promoters

+11 pts

Passives

0 pts

Detractors

−6 pts

Rank	Employee	Promoters	CV Score
1	Ethan	2	+12.0
2	Kelsey	2	+12.0
3	Kitti	1	+11.0
4	Polly	1	+11.0
5	Rachael	1	+11.0

Total Bonus Points

73.6

Employees w/ Bonus

of 31

Avg Bonus/Employee

2.38pts

Rank	Employee	PPA	LSC	LBW	Glass	Total Bonus
1	Ethan	$50.85	79	$5.65	$1.97	+10.00
2	Starwars	$48.41	85	$6.25	$1.80	+9.41
3	Kitti	$51.69	15	$7.36	$1.72	+8.67
4	Polly	$48.78	82	$5.22	$0.81	+5.00
5	Trey	$53.01	136	$7.52	$2.18	+5.00

#	Employee	Title	Total Score	Promoters	Detractors	Cust. Voice	Metric Bonus	RT Bonus
1	Kitti	Server	101.57	1	0	+11.0	+8.67	+0.0
2	Ethan	Server	101.22	2	0	+12.0	+10.00	+2.0
3	Starwars	trainer	89.35	0	0	0.0	+9.41	+2.3
4	Polly	Server	86.30	1	0	+11.0	+5.00	+2.0
5	Trey	bartender	83.00	0	0	0.0	+5.00	+1.6
6	Jose	Server	82.46	0	0	0.0	+2.93	+1.6
7	Julian	trainer	81.42	0	0	0.0	+0.95	+0.0
8	Lennie	Server	74.86	0	0	0.0	+3.67	+0.3
9	Kelsey	Server	72.97	2	0	+12.0	+0.00	+0.7
10	Robert	Server	72.16	0	0	0.0	+2.93	+1.3
11	Diane	trainer	71.96	0	0	0.0	+5.00	+0.3
12	Ikey	Server	71.63	0	0	0.0	+0.00	+3.0
13	Rachael	Server	70.78	1	0	+11.0	+0.00	+1.3
14	Jamie	trainer	68.65	0	0	0.0	+4.50	+0.7
15	Keisha	trainer	68.39	2	1	+6.6	+0.83	+5.3
16	Heather	Server	66.12	1	0	+11.0	+0.00	+0.0
17	Allen	bartender	65.44	0	0	0.0	+0.00	+1.6
18	Abby	trainer	59.86	1	0	+11.0	+0.00	+0.7
19	Cory	Server	59.38	0	0	0.0	+5.00	+0.3
20	Caitlin	Server	58.70	0	0	0.0	+3.75	+0.0
21	Bruce	Server	57.98	0	0	0.0	+5.00	+0.0
22	Lexi	Server	56.85	0	0	0.0	+0.00	+0.0
23	TK	Server	55.53	0	0	0.0	+1.00	+0.3
24	Eddie	Server	46.48	0	0	0.0	+0.00	+1.6
25	Arianna	Server	45.26	0	0	0.0	+0.00	+0.0
26	Kahi	Server	44.07	0	0	0.0	+0.00	+0.0
27	Jeden	Server	42.87	0	0	0.0	+0.00	+0.0
28	Adriana	Server	40.28	0	1	-12.0	+0.00	+6.6
29	Tarek	trainer	35.29	0	1	-12.0	+0.00	+4.3
30	Dylan	Server	31.72	0	0	0.0	+0.00	+0.0
31	Heather	Server	0.00	0	0	0.0	+0.00	+0.0
TOTALS			1962.5	11	3	+61.6	+73.6	+37.9

Bubba Gump Shrimp Co.